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Customer Service Office hours:

Monday: 9:00 AM - 12:00 PM and 1:00 PM - 3:00 PM
Tuesday: 9:00 AM - 12:00 PM and 1:00 PM - 3:00 PM
Wed.: 9:00 AM - 12:00 PM and 1:00 PM - 4:30 PM
Thursday: 9:00 AM - 12:00 PM and 1:00 PM - 3:00 PM
Friday: 9:00 AM - 1:00 PM

Customer Service Direct Phones:

International: +49 3631/65242-27
Domestic (Germany): 03631/65242-29